Governments’ Digital Workplace Engages the Next-Generation Workforce

Attract and retain digital talent

The modern workplace is everywhere—at the office, in the home, at the airport, in the coffee shop around the corner. Today’s employees work on the move and live on the go, blurring the lines between social and work-related technology use. This has killed the 9-to-5 office mentality and transformed the workforce into a 24×7 culture. Employees want to collaborate instantly with colleagues around the corner or anywhere in the world. They want an experience that is automatically customized to their individual needs through an increasingly varied stream of data formats and content.

The workforce requirements are the same in the private and the public sector, and governments are struggling to find and retain skilled and talented employees. Accelerating adoption of digital workplace technology can enable governments to compete with the private sector for workers, improve the satisfaction of their current workforces, provide better tools for employee engagement, and improve their ability to manage and develop their workforces.

There is no “silver bullet” digital workplace strategy, no one-size-fits-all solution that government CIOs can reproduce. But to be successful, it’s necessary to address all different components: vision, strategy, employee engagement, organizational change, process, information, metrics, and technology. Covering all of these areas will make sure that all the organization’s needs are addressed, while addressing the need to engage and motivate the next-generation workforce.

Knowing what needs to be done and getting it done are two different things, however. It is advised to work with government experts because they understand your business, challenges, and information obstacles.

What a government CIO certainly needs to consider for the digital workplace:

  • Business alignment and vision: Align your workplace vision and strategy, matching business outcomes to various decision points.
  • Strategy and ROI: Start your transformation with a detailed IT strategy and project roadmap. You need to validate assumptions, refine vision and strategy, identify new ways of working, and design business models to build a business case based on predefined return on investment (ROI) models.
  • Assessment and remediation: Capture a full picture of your current environment from an infrastructure, applications, and user experience perspective. Use proven diagnostic tools and assess your current environment to identify areas that need remediation, enabling a business-driven transformation.
  • Transformation planning: Create a comprehensive migration/transformation approach—from planning to execution. Your organization expects rapid deployment, so citizens and users are on-boarded to production quickly and without business interruption.

Find out how DXC Technology can help your government organization transform to a digital workplace: