The Flemish Government has been on a mission for many years, modernizing the way citizens can interact with public authorities. “Only ask it once”, i.e. make sure that citizens can trust their information is shared securely between authorities to make their interactions easier, has been a motto for the first large program. And they continue to innovate with the citizen at the center. Frank Geets, Chief Administrator General ICT & Facility Management, Flemish Government, joined Frank Huynen on stage at Discover, explaining what we do together.